Karolina AI Consultant (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how information may be collected, used, and processed when you interact with our website, Instagram account, or AI-powered messaging and automation services.

INFORMATION WE MAY COLLECT

When you interact with us through Instagram or our services, we may process information that you voluntarily provide, including your name or username, messages, enquiries, and other information you choose to provide during a conversation.

We may also receive information made available through Meta and Instagram APIs where necessary to provide messaging and automation functionality.

HOW WE USE INFORMATION

We may use information to:

• Respond to messages and enquiries.

• Provide automated or AI-assisted customer service.

• Demonstrate and operate our AI receptionist and automation services.

• Improve the reliability and functionality of our services.

• Maintain the security of our systems.

AI AND AUTOMATED PROCESSING

Some messages may be processed automatically using artificial intelligence and automation technology. This allows our system to understand an enquiry and generate an appropriate response.

AI-generated responses may contain errors and should not be relied upon for medical, legal, financial, or other professional advice.

THIRD-PARTY SERVICES

To provide these services, information may be processed using third-party technology providers, including Meta/Instagram, automation and hosting providers, and artificial intelligence service providers.

These providers may process information according to their own privacy policies and applicable data-protection requirements.

DATA RETENTION AND SECURITY

We aim to retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by law.

We take reasonable measures to protect information against unauthorized access, loss, misuse, or disclosure.

YOUR RIGHTS AND DATA DELETION

You may contact us to request access to, correction of, or deletion of personal information associated with you, subject to applicable law.

To request deletion of your information, contact us at:

Karolina.AI.consultant@gmail.com

Please provide enough information for us to identify the relevant data or interaction. We will process legitimate requests within a reasonable period.

CHILDREN'S PRIVACY

Our services are not intentionally designed to collect personal information from children.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

CONTACT

If you have questions about this Privacy Policy or how your information is handled, contact:

Karolina AI Consultant

Email: Karolina.AI.consultant@gmail.com